Privacy Policy

Introduction

RakebackAsia ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Email address for support inquiries
• Poker account usernames for rakeback tracking
• Communication preferences
• Feedback and survey responses

Automatically Collected Information

When you visit our website, we automatically collect certain information:

• IP address and general location information
• Browser type and version
• Pages visited and time spent on our site
• Referring website information
• Device and operating system information

How We Use Your Information

We use the information we collect for the following purposes:

• Processing and tracking rakeback payments
• Providing customer support and responding to inquiries
• Improving our website and services
• Sending important updates about your rakeback account
• Analyzing website usage and performance
• Preventing fraud and ensuring security

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Poker Site Partners: We share necessary tracking information with poker sites to ensure proper rakeback attribution
• Service Providers: We may share information with trusted service providers who help us operate our website
• Legal Requirements: We may disclose information if required by law or to protect our rights
• Business Transfers: In case of merger or acquisition, information may be transferred as part of business assets

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Affiliate Tracking: Ensure proper attribution of rakeback deals
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings, but disabling certain cookies may affect website functionality.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Rakeback tracking information is typically retained for accounting purposes.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request information about what data we have about you
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at support@rakebackasia.com

Third-Party Links

Our website contains links to poker sites and other third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with a new "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: